Shipping & Return Policy

We strive to ship in stock items within three business days.
If any item cannot be shipped within three business days, we will notify you and let you know when items will be available.

All merchandise must be sent to a residential or business address, since UPS does not deliver to P.O. Boxes.
Shipping to HI, AK, VI, and PR require Priority Mail Service.

You can return or exchange unused products in excellent condition and original packaging within 15 days of receipt. Federal Law prohibits the reuse of medical supplies; therefore returns of medical supplies are only accepted in cases of manufacturer defect.

For health and hygiene reasons, some items (graduated compression hosiery, nursing bras and lingerie) are not returnable/exchangable once the packaging has been opened except for the reason of manufacturing defect.

All discontinued products as well as clearance items are not returnable or exchangeable except for the reason of manufacturing defect.

Custom-made items are not returnable/exchangable except for the reason of manufacturing defects and discontinued items are final sale.

Shipping and handling charges are not refundable. In case of exchange, customer pays freight costs. Acceptance of merchandise for return/exchange is final only after inspection.

Before you send the merchandise for return or exchange, you have to get an authorization from customer service at 1-800-706-6616.

All the returns should be sent to:

Medbarn.com - Returns
723 Camino Plaza # 196
San Bruno, CA 94066

Medbarn.com cannot be responsible for lost or misdirected returns, so for your protection, prepay and insure all returns.